We are driven by a single purpose – to help people access the right type of care at the right time in the right setting of care (home, neighbourhood clinic, hospital) in partnership with their health insurer. After all, the key reason that we all buy health insurance for ourselves and our families (individually or through our employer) is so that we can rely on experts across the insurer and provider to take care of us in the most efficient and effective manner possible while keeping in mind that no two patients and their care needs are alike.
To accomplish this, we believe the answer is in building a dispassionate, data backed and next-gen automated approach that recommends health interventions based on personalized analysis of each patients’ health data (across multiple visits to a doctor or clinic, lab and investigations data, prescription data, diagnosis and treatment data). These recommended interventions aim to provide the best mix of preventive and wellness care programs, outpatient vs. in-patient, pre and post-discharge steps that are personalized for a person’s health status, its historical evolution over time, and its most likely course of evolution. By accessing our proprietary set of care management program recommendations and delivery capabilities, we help patients access constant support and stay healthy, while lowering the total cost of care to a health plan.
To do so, we are building a unique set of capabilities. In our company, we have assembled a panel of domain experts in global healthcare that across health insurance, medical devices and provider care delivery, and combined then with the data scientists with expertise in next-gen computing concepts of artificial intelligence and machine learning. This team combined with analysis of millions of records of healthcare claims and patient interventions is building a unique self-learning platform that can real-time analyse a patients’ data and drive appropriate care decisions and interventions across insurers and providers, thus lowering the cost of healthcare delivery and improving the quality of healthcare outcomes for all – the patient, the health insurer and the provider.